TM2 has a built in letter writing facility which does not need you to purchase any additional software. Set up your own templates for letters, emails or text messages and auto-merge in your data. TM2 comes with a large number of standard template to get you started using this facility.
TM2 also comes with a large number of invaluable reports to control your business needs. Whether it is for marketing purposes or financial controlling, there is a report for your needs.